Emergency Plumbing

What to Do When a Pipe Bursts: Emergency Plumbing Steps

A burst pipe is one of the most stressful plumbing emergencies a homeowner can face. Water can pour into your walls, floors, and ceilings at a rate of several gallons per minute, causing structural damage, mold growth, and costly repairs. Knowing exactly what to do in the first few minutes can dramatically reduce the damage.

Immediate Steps When a Pipe Bursts

Step 1: Shut Off the Main Water Supply

Your first priority is stopping the water flow. Locate your main water shutoff valve — usually found near the water meter, which in Burbank is typically at the front of the property near the street, or inside the garage. Turn the valve clockwise (righty-tighty) to close it. This single action stops all water from entering your home.

Step 2: Turn Off the Water Heater

Once the main supply is off, turn off your water heater to prevent it from overheating or running dry. For gas heaters, turn the thermostat to "pilot" mode. For electric heaters, switch off the dedicated breaker.

Step 3: Open Cold Taps to Drain Remaining Water

Open all cold-water faucets in the house to drain any water still sitting in the pipes. This relieves pressure and gets remaining water out faster. Don't use hot taps yet — leave them closed.

Step 4: Move Valuables and Begin Mopping

Move furniture, electronics, and valuables away from standing water immediately. Use towels, mops, or a wet vacuum to remove standing water. The faster you get water up, the lower the risk of mold — which can begin growing in as little as 24–48 hours.

Step 5: Document Everything for Insurance

Take photos and video of all visible damage before cleaning up or making any repairs. Most homeowner's insurance policies cover sudden pipe bursts. Documentation is essential for your claim.

Common Causes of Burst Pipes in Burbank Homes

  • Old galvanized pipes: Homes built before 1980 often still have galvanized steel pipes that corrode from the inside out
  • Water pressure too high: Burbank water pressure should be 40–80 PSI — anything above 80 PSI stresses pipes and joints
  • Frozen pipes: Rare but possible during cold snaps in the San Fernando Valley foothills
  • Physical damage: Renovation work accidentally hitting a pipe
  • Root intrusion: Tree roots slowly crushing or penetrating pipes underground

When to Call an Emergency Plumber

After taking the steps above, call a licensed plumber immediately. A burst pipe is not a DIY repair — it requires proper diagnostics to find all affected sections and ensure the repair is up to code.

Prestige Plumbing Services is available 24/7 for emergency pipe repairs in Burbank and surrounding cities. Call us now at (818) 688-1595 and we'll dispatch a licensed plumber to your home fast.

PP

Prestige Plumbing Services, Inc.

Licensed plumbing professionals serving Burbank, CA and 35 miles around. Lic. #1020969. Available 24/7 at (818) 688-1595.

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