Terms of Service

Please read these Terms of Service ("Terms") carefully before using the website at https://www.prestigeplumbingpros.com operated by Prestige Plumbing Services, Inc. ("Company," "we," or "us"). By using our website or engaging our services, you agree to these Terms.

1. Use of This Website

You may use this website for lawful purposes only. You agree not to:

• Attempt to gain unauthorized access to any part of the website or our systems
• Submit false, misleading, or fraudulent service requests
• Use automated tools to scrape, crawl, or index this website without our permission
• Violate any applicable laws or regulations while using this website

2. Service Requests & Estimates

Submitting a contact form or calling us constitutes a request for service. Any estimate provided over the phone or via our website is preliminary and subject to change upon on-site inspection. All work is priced and confirmed in writing before commencing.

3. Scheduling & Appointments

We make every effort to arrive within the agreed-upon service window. Appointment times are estimates and may vary due to emergency calls, traffic, and prior job complexity. We will notify you of any significant delays.

4. Service Guarantees

We stand behind our work. Labor on services performed by Prestige Plumbing Services, Inc. is guaranteed for 1 year from the date of service. Parts and materials are subject to manufacturer warranties. This guarantee does not cover damage caused by misuse, third-party modifications, or pre-existing conditions not related to our work.

5. Payment

Payment is due upon completion of work unless otherwise agreed in writing. We accept cash, check, and major credit cards. Returned checks are subject to a $35 fee. Accounts unpaid after 30 days may be subject to collection and applicable legal fees.

6. Limitation of Liability

To the maximum extent permitted by California law, Prestige Plumbing Services, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our services. Our liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

7. Intellectual Property

All content on this website - including text, images, logos, and code - is the property of Prestige Plumbing Services, Inc. or its content suppliers and is protected by copyright. You may not reproduce, distribute, or create derivative works without our written permission.

8. Third-Party Services

This website integrates third-party services including Google Analytics, Google Maps, Microsoft Clarity, and Twilio. Use of these services is subject to their respective terms of service. We are not responsible for the availability or accuracy of third-party services.

9. Disclaimer of Warranties

This website is provided "as is" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or our services shall be resolved in the courts of Los Angeles County, California.

11. Emergency Situations

If you have a gas leak or life-threatening plumbing emergency, call 911 immediately before contacting us. Our 24/7 emergency line is for plumbing emergencies only and is not a substitute for emergency services.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Us

Prestige Plumbing Services, Inc.
Burbank, CA 91501
Phone: (818) 688-1595
Email: info@prestigeplumbingpros.com
License: #1020969