Cookie Policy
Last updated: April 1, 2025
This Cookie Policy explains how Prestige Plumbing Services, Inc. ("we," "us," or "our") uses cookies and similar tracking technologies on https://www.prestigeplumbingpros.com. By continuing to use our website, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone, tablet) by websites you visit. They are widely used to make websites work more efficiently, improve user experience, and provide reporting information to site owners. Cookies do not contain viruses or personal information in an identifiable form.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. Without them, services you have asked for - such as the contact form and admin panel - cannot be provided. They cannot be turned off in our systems.
| Cookie Name | Purpose | Duration |
|---|---|---|
| PHPSESSID | Maintains your session across pages (e.g., form submissions) | Session |
| pps_cookie_consent | Remembers your cookie consent choice | 1 year |
| pps_admin | Admin session authentication (admin panel only) | Session |
Analytics & Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve site performance. All information is aggregated and anonymous.
| Service | Cookie / Technology | Purpose | Duration |
|---|---|---|---|
| Google Analytics 4 | _ga, _ga_XXXXXXXX, _gid | Tracks page views, sessions, and traffic sources anonymously | Up to 2 years |
| Microsoft Clarity | _clsk, _clck, _cltk | Records anonymized heatmaps and session replays to improve UX | Up to 1 year |
Functionality Cookies
These cookies allow the website to provide enhanced functionality and personalisation, such as remembering your preferences.
| Cookie Name | Purpose | Duration |
|---|---|---|
| pps_pwa_dismissed | Remembers if you dismissed the "Add to Home Screen" prompt | 30 days |
Third-Party Embedded Content
Pages on our site may include embedded content from third parties (e.g., Google Maps). These third-party services may set their own cookies subject to their own privacy policies:
3. We Do NOT Use Marketing or Advertising Cookies
We do not use cookies to serve behavioural advertising, build advertising profiles, or share your data with ad networks. We do not use Facebook Pixel, Google Ads remarketing tags, or similar advertising trackers on this website.
4. How to Control & Delete Cookies
You can control and/or delete cookies as you wish. You have the following options:
- Browser settings: Most browsers allow you to refuse or delete cookies. See your browser's help documentation for instructions.
- Our cookie banner: When you first visit our site, a consent banner appears. You can accept all cookies, accept only essential cookies, or manage preferences.
- Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on.
- Microsoft Clarity opt-out: Visit choice.microsoft.com.
Note that refusing non-essential cookies will not prevent you from using our website - the contact form, phone number, and all content remain fully accessible.
5. Your California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected and to request its deletion. Because we use only analytics cookies (no advertising or data sale), we do not sell personal information. For more details, see our full Privacy Policy.
6. Changes to This Policy
We may update this Cookie Policy from time to time. The updated date at the top of this page will reflect any changes. Continued use of the website following any changes constitutes acceptance of the new policy.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Phone: (818) 688-1595
- Email: info@prestigeplumbingpros.com
- Location: Burbank, CA 91501
